Terms and Conditions

Last Updated: [June-2024]

Welcome to Afridi Imports! These Terms and Conditions ("Terms") govern your use of our website located at https://imports.pk, including all content, features, and services offered on or through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. General Information
- Company Name: Afridi Imports - Since 1993
- Website: https://imports.pk
- Sales Department Phone: 0310-0009020
- Customer Service Phone: 0300-1170484
- Email: Sales@imports.pk
- Address: 1, Warp Tower, Canal Ave, Dalazak Road, Peshawar

2. Products and Services
Afridi Imports specializes in providing high-quality, LOT-imported appliances and home goods. Our product categories include:
- Kitchen Appliances: Air fryers, blenders, juicers, and electric stoves.
- Home Comfort Appliances: Electric heaters and garment steamers.
- Hair Care Appliances: Hair dryers and straighteners.

All product availability, pricing, and specifications are subject to change without notice.

3. Order Acceptance
All orders placed on the Site are subject to acceptance by Afridi Imports. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product unavailability
- Inaccuracies in product or pricing information
- Suspected fraud or unauthorized transactions

4. Pricing
All prices displayed on the Site are in Pakistani Rupees (PKR) and are subject to change without prior notice. Prices do not include applicable taxes unless stated otherwise.

5. Payment
Payment for products can be made through various methods specified on the Site. By providing payment information, you represent and warrant that you have the right to use such payment method. Payments will be processed securely, and your financial information will be protected in accordance with our privacy policy.

6. Shipping and Delivery
- We strive to process and ship orders promptly. Delivery times may vary based on the customer's location and product availability.
- Afridi Imports is not responsible for any delays caused by external factors, including but not limited to natural disasters, shipping carrier delays, or other unforeseen circumstances.

7. Returns and Refunds
- 15-Day No-Questions-Asked Return Policy: Customers may return products within 15 days of receipt. Returns are subject to the following conditions:
- Products must be in their original condition and packaging.
- Proof of purchase is required.

- Free Pickup for Returns: We offer free pickup from your address for returned items. Please contact our customer service to initiate the return process.

- Open Parcel Policy: Customers are allowed to inspect their purchase upon delivery. If you are not satisfied with the product, you can return it immediately at no cost.

8. User Accounts
- To enhance your shopping experience, you may create an account on our Site. By creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your password and account information.
- Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

9. Intellectual Property
- All content on the Site, including text, graphics, logos, and images, is the property of Afridi Imports or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any materials on this Site is prohibited.

10. Limitation of Liability
- Afridi Imports shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Site or products purchased through the Site. Our total liability to you shall not exceed the amount paid for the product.

11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms will be handled in the appropriate courts of Pakistan.

12. Changes to Terms and Conditions
- Afridi Imports reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes indicates your acceptance of the new terms.

13. Privacy Policy
- Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

14. Disclaimer of Warranties
- All products and services provided through the Site are on an "as is" and "as available" basis. Afridi Imports makes no warranties, express or implied, regarding the quality, reliability, or suitability of the products or services.

15. Contact Information
- For any questions regarding these Terms and Conditions, please contact us at Sales@imports.pk or through our customer service numbers.