Shipping Policy


Last Updated: July 2025

Welcome to Afridi Imports,

Thank you for choosing Afridi Imports for your home appliance needs. Our policies are designed to ensure a smooth transaction and enhance your shopping experience.

Shipping Policy:


- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Delivery: We aim to deliver products within 2-5 business days across Pakistan. Delays may occur due to logistical challenges or unforeseen circumstances.
- Shipping Costs: Costs vary based on product weight and delivery location, calculated at checkout.


Common Shipping Problems and Solutions:


- Delayed Delivery: If your order hasn’t arrived within the expected timeframe, please contact us. We will investigate and update you on your shipment’s status.
- Damaged Goods: If you receive a damaged product, please contact us immediately. Photographic evidence is required to process an exchange or refund.


Contact Us:


For further inquiries or assistance, please reach out to our customer service team:
- Sales Department: 0300-7117178
- Customer Service: 0300-1170484
- Email: sales@imports.pk
- Physical Address: 1, Warp Tower, Canal Ave, Dalazak Road, Peshawar

Your satisfaction is our top priority, and we aim to provide you with the best products and services.